Information about your data protection rights under the General Data Protection Regulation
If you are a resident of the European Economic Area, you have specific data protection rights under the General Data Protection Regulation. We are committed to respecting these rights.
You have the right to request access to the personal data we hold about you. You can request a copy of your personal information in a commonly used electronic format.
You have the right to request that we correct any inaccurate personal information we hold about you. You also have the right to request that we complete any incomplete personal information.
You have the right to request that we delete your personal information under certain circumstances, including when:
You have the right to request that we restrict the processing of your personal information under certain circumstances, such as when you contest the accuracy of the data or object to our processing.
You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
You have the right to object to our processing of your personal information based on legitimate interests or for direct marketing purposes.
Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
We process personal information based on:
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Booking information is typically retained for accounting and legal purposes for a period of seven years.
If we transfer personal information outside the European Economic Area, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.
To exercise any of your rights under GDPR, please contact us at [email protected]. We will respond to your request within one month, though this period may be extended by two additional months when necessary, taking into account the complexity of your request.
If you believe we have not handled your personal information in accordance with GDPR, you have the right to lodge a complaint with your local data protection authority.